Return & Refund Policy

Returns & Refund Policy

We want you to feel confident and supported with every Clyro purchase. If something isn’t quite right, we’re here to help.

🕒 Return Window

We accept returns within 30 days of delivery. To be eligible, items must be:

  • Unused and in original condition

  • In the original packaging (with tags, manuals, etc.)

  • Accompanied by proof of purchase (e.g. order confirmation)

📦 How to Start a Return

Starting a return is quick and easy:

  1. Visit our Return Center and fill out the Return Request Form with your order number and reason for return.
    (Replace # with your actual return form link on your website)

  2. Once your return is approved, you’ll receive instructions and the return address.

  3. Carefully package the item and send it to:

Returns Processing Center for ClyroFit  
10424 Manchester Rd  
Kirkwood, MO 63122  
United States

🚚Return Shipping Costs

You don't have to worry about any costs related to return, because we’ve got you covered.

Clyro offers FREE returns on all eligible items within the return period.

  • A prepaid return label will be provided after your request is approved.

  • You must use the provided label for your return to be free.

  • Original shipping costs (if any) are still non-refundable.

💳 Refunds

Once we receive and inspect your return:

  • Approved refunds will be issued to your original payment method.

  • Please allow 5–10 business days for processing by your bank or payment provider.

  • If the item is not eligible, we will notify you and may return it to you at your expense.

🔁 Exchanges

If you’d like a different size or replacement:

  • The fastest option is to place a new order and return the original item for a refund.

  • Or contact us at support@clyro.com to check availability for a direct exchange.

Still Need Help?

Our support team is here for you!
Reach us at support@clyro.com for any questions or return-related issues.